Dante Director
All Systems Operational
Web portal ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Device Management ? Operational
90 days ago
99.96 % uptime
Today
Dante Controller ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024
Resolved - The Director device management service is now back to normal, we appreciate your patience.
Oct 3, 23:48 UTC
Update - Device management appears to be stable. We are still investigating the root cause of the issue, but are closely monitoring the system to ensure no further outages.
Oct 3, 23:01 UTC
Update - We've rolled back to the previous version successfully. Device management functions have been restored, but we are still isolating the root cause for the failure. We will share another update shortly.
Oct 3, 22:26 UTC
Investigating - We are aware that Device Management is unavailable for most users. Our team has been mobilized to resolve this issue as quickly as possible. We will share another update shortly.
Oct 3, 21:52 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - Service is now back to normal, we appreciate your patience.
Sep 27, 07:17 UTC
Monitoring - An update has now been deployed to the system and we are monitoring to ensure behaviour has returned to normal.
Sep 27, 06:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 27, 03:25 UTC
Investigating - We are investigating high memory / CPU usage for Dante Director on some of our back end systems.

There is no known impact to customers. But we’re investigating to learn more, and will share another update shortly.

Sep 27, 00:28 UTC
Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.